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If you're planning to start a business, among the most important things to consider are
  • Type of business
  • Financing
  • Location
  • Staffing
  • Communication
Communication methods and equipment will play a significant role in how you service your clients. Voice Over Internet Protocol (VoIP)is an excellent choice over traditional landlines to ensure fluid communication with employees or customers, no matter where you may be. By converting voice signals to a digital format, VoIP offers many benefits, including lower service costs. These are some things you need if you want to set up a VoIP system for your business.

Internet Access

VoIP systems are internet-based, so a reliable internet is the first thing you must establish. Be sure to confirm that you have adequate bandwidth and an emergency power back-up system, especially if your business is home-based.

Service Provider

Choose a provider that can tailor services to how you run your business. These include equipment hosting, data security, voice-to-email messaging, and capabilities like auto attendant and conference calling. If you or your employees travel frequently, you will also want to know that there is a mobile app to provide system access from anywhere. Carefully review your needs and a provider contract to ensure you are getting features that work for your business needs.


Once you confirm your internet access, you will need specific hardware to start using your VoIP system. You can use a computer with speakers connected to a compatible router, or, a mobile Wi-Fi connection. If you choose to use existing hardline phone equipment, you will need an analog phone adapter. Either way, a headset is useful, but not mandatory. Each user will need a separate phone number and device.
Starting a business can seem overwhelming, but setting up your communication method is usually very simple when you choose a VoIP system from a reputable provider.